I live at an apartment, And no!! it's not just me that have problems with the company. They have so many complaints that i simply think they have given up at some point.
Companies like GLS, Fed ex, UPS and DHL have no problems delivering parcel's to anyone else in my neighborhood.
One other problem is their monopoly which creates a very unfair competition with the other package couriers who are only allowed to deliver in certain parts of the country or at certain online shops. Without our politicians pouring money into the company they would have gone out of business a long time ago.
A company that refuses to see or admit their mistakes, and at the same time tries to avoid all confrontations with their customers is a company with absolutely no insight.
Me and 1000's of others can only shake our heads in disbelief, They need to be dissolved and do a fresh restart.
If it was just because their prices was at a discount rate, But they are the most expensive of them all.
As i posted "From Hell"