valerie wrote: I have internet and voice thru a cable provider.
A few months ago, it increased by $10 bucks.
The voice is normally $30 but with internet it is $20.
I've been paying approximately $100 per month.
I decided to cancel the voice. I had turned off the answering machine because mostly I
was receiving robocalls. I was able to set the configuration to take note of the robocalls
and cancel the rings to one. It works for about 50% and the rest rings rings rings.
But if you cancel voice, you are left with no phone, and I remember you said you had no landline, just VoIP. As far as robocalls, yeah the telemarketing crap, I get on a daily basis and now with this crappy VoIP thing telemarketers can spoof caller IDs, so you can block their # they can just create new IDs to counter your block. I'm assuming you got a few calls from the IRS statement you would go to jail unless you paid taxes, etc, there is lot of such calls here, fake, scam crap - you can NEVER block them 100%, not with the VoIP technology nowadays. And phone companies are responsible because they allow such a thing.
For the rest, yeah some companies can negotiate. They purposely gauge and hike prices in order to set a reserve for some of those negotiations
They have a margin to negotiate, BUT watch out, some of those negotiations can carry a double edged sword. Understand the terms, some companies might LOCK YOU IN to some conditions in return for a discount.
Works like that here too, when you call to cancel something they will transfer you to a "retention agent" who will try to convert you back and avoid a cancel - I found that $6 increase per month is gd ridiculous considering the previous year I had a $2 one, so since they are not providing any improvements in return for the price hike scam, I usually negotiate an offer and it has worked so far, many people do. It would cost companies millions of $ in losses to lose customers over keeping them.
So it all depends on the company and agent, you may be able to get yourself a discount or you might be told to F.O.
Usually the discounts are for a limited time, they can say for the next 6 months or 1 year or whatever, at which point you can call back and re-negotiate, but companies are smart, they will find a way to recover those discounts later when they hike your rates really high - much like when there are class action settlement suits and you win, the companies will recover those with hikes.
I'm still with landline and happy, it is reliable, always on, SAFE and accurate in case of emergencies. I don't subscribe to the whole VoIP garbage, it relies on internet, and subject to outages and other issues. Our cable company's VoIP goes through the company's own network (extranet) but still, when you call 911 you go through an extra intermediary before you get transferred to the correct PPAP, you have time to DIE before someone gets to you, whereas with landline, when you call 911 your call is routed immediately to the correct point based on your location.
People who are of certain age should really stick to landline
The only problem is that landline costs more, but you get peace of mind.