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Customer service

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#21 by Arvind9 » Fri Aug 09, 2019 09:20

My parents were from UP but my father was an government employee he was always stationed at Mumbai,I was born in Mumbai and grew up here,so I tell people I am from Mumbai,one day I will definitely be there.
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#22 by lokataliasgar » Fri Aug 09, 2019 09:30

hi bro i am a little stuck .i have not used my paypal account for about 2 years and i want to know ill work now i have my bank account linked to it and it is verified previously i used to withdraw money through paypal for clixsense .now is it compulsory to link my passport with paypal acc . and if something goes wrong with paypal will my money be back in my y sense acc.
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#23 by Arvind9 » Fri Aug 09, 2019 09:38

Just log in to your PayPal account,and see if things look fine,your PayPal account will be active ,unless you close it,you dont need a passport your PayPal must be verified with bank details and pan card,so nothing else is required just be shure your ysence details match with your PayPal account,and dont get unduly worried everything will be fine.
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#24 by lokataliasgar » Fri Aug 09, 2019 09:43

if my amt is not transferred for some reason by paypal to my bank acc will it return to my ysense acc
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#25 by Arvind9 » Fri Aug 09, 2019 09:51

If your money is sent by ysence you will get a email informing you about it just keep that email till you get your money in your bank,it takes about three working days to credit to your bank account,you will receive an email from PayPal to conform,if anything goes wrong take a screenshot of the email you receive from ysence and send a ticket to ysence uploading the ysence email.
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#26 by suraraj » Fri Aug 09, 2019 10:11

satakas wrote: The customer service with a generic message about the Payout issue doesnt make any Y sense. The subject is about customer service. so i posted my opinion as i am experiencing the worst after the change over.

Correct me if i am wrong that we should always post good & positive comments...and not anything which is not deserving.

Correct ysense is a website. My typo error.

After following up on a issue which is not being addressed on priority where users are affected across the world and we dont get a resolution but we do get a generic message which is completely out of subject question..Isn't it testing the patience of users.

I have been a user of clixsense and never experienced such customer service support that i am experiencing after the changeover of clixsense to Y sense that is heart breaking.

I am generally take the matter in a positive way and my attitude is always positive but the ways things have gone out of my way, i m a human...Cant be always positive..


Just now a update is posted about Paypal. Check it and see
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#27 by satakas » Fri Aug 09, 2019 10:22

Can you help i am not able to find My account...I can see my profile..
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#28 by satakas » Fri Aug 09, 2019 10:26

And my account type is business...Is that ok?

Not able to see My account and Click "My Account," then click "Overview."
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#29 by zegon » Fri Aug 09, 2019 12:41

lokataliasgar wrote: if my amt is not transferred for some reason by paypal to my bank acc will it return to my ysense acc

If a payment cannot be made for any reason , they will always return the money to the sender again , in your case ySense and your ySense account.
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#30 by Arvind9 » Fri Aug 09, 2019 12:48

satakas wrote: And my account type is business...Is that ok?

Not able to see My account and Click "My Account," then click "Overview."

In your other post you have stated you got a reply from ysence compliance team,it makes no difference if your PayPal account is business just proceed with your cashout if there is still a problem you will know.
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