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profile under review

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#1 by paulomat2009 » Fri Nov 10, 2017 15:35

My profile has been under review for a month now and I can not answer surveys.
paulomat2009
Posts2
Member Since18 Nov 2015
Last Visit3 Oct 2021
Likes Given0
Likes Received0

#2 by Arvind9 » Fri Nov 10, 2017 18:57

Maybe you have been making frequent changes ?
Arvind9
Posts4,722
Member Since16 Jun 2013
Last VisitToday
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Likes Received2,895/2,110

#3 by larryonly » Sat Nov 11, 2017 08:52

Maybe you have been making frequent changes ?
No, this would not be possible, it is locked for at least 60 days..
larryonly
Posts243
Member Since16 Mar 2007
Last Visit27 Aug 2019
Likes Given745
Likes Received193/115

#4 by valerie » Sat Nov 11, 2017 09:52

paulomat2009 wrote: My profile has been under review for a month now and I can not answer surveys.

I don't know what you mean since you did not give any exact info.

Which profile?

ClixSense Profile you can click on the page, review it yourself, up date
any information except country change. If you need a country change
or anything else that does not allow you to edit, simply submit a support
ticket and relay what you need updated.

If you are referring to your Survey Profile, you can click on it and update
the information. If it does not allow you to update the information that
would be due to 90 days not up yet. You can only update it every 90
days. However, if you are capable of clicking on it, you might read some
thing about the exact problem of it being under review.

Some times it can be something relatively simple like someone else having
had your IP address at some point.

You can always submit a support ticket and see if CS knows what the issue is.
valerie
Posts21,898
Member Since27 Feb 2007
Last VisitToday
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Likes Received19,617/8,277
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