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Log in trouble

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#1 by MMurphy631 » Thu Sep 21, 2017 11:44

Is anyone having trouble with the login screen? When I go to the login page there's nowhere to enter my information. I can eventually get in by going to different pages but it's annoying. Never had it happen before.
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#2 by Arvind9 » Thu Sep 21, 2017 11:50

Yes even I have been having the same problem
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#3 by charmoeren » Thu Sep 21, 2017 13:04

I have same problem
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#4 by ArisonRaik » Thu Sep 21, 2017 13:50

Me too. Today I had to make several tries until I was able to get the correct login page, it was annoying.
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#5 by valerie » Thu Sep 21, 2017 14:45

My guess is:

1. Server Hiccup

2. They are working on the log in page

3. Too many accessing the page at the same time
valerie
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#6 by Detshin » Fri Sep 22, 2017 00:04

same problem
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#7 by tasman1 » Fri Sep 22, 2017 00:20

No problem here but will like to have one day problem to take a rest , got sick of to many surveys for last 60 day
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#8 by Fellow » Fri Sep 22, 2017 00:42

I also had similar log-in issues for a few days. It seems to have been corrected though as it had been going through for me since yesterday.
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#9 by sonyjmn » Fri Sep 22, 2017 01:08

same login problem

everytime write to support and then i get the login form

looks something is not okay
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#10 by Nikorj » Fri Sep 22, 2017 01:18

Poor you Tas, How dare they (Scoundrels) :mrgreen:

I haven't had any problems as well, But i also haven't been logged out yet.

You first Tas :mrgreen:
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#11 by Aditya0412 » Fri Sep 22, 2017 01:34

Hello with your browser open, can you please hit CTRL-SHIFT-DEL on your keyboard. Then in the window that opens clear your temporary internet cache including cookies. (Click temporary files and cookies).

Then once this is completed, close your browser and then click on the start button and in the search box enter this:

cmd

Then hit enter. A black box will appear. In the box enter this:

ipconfig /flushdns

Then hit enter.

Once that is done close this window, restart your browser and try again. If this doesn't work please unplug your cable or dsl modem for 5 minutes and then plug it back in and try again.

Thank you

this is what brian sir told me

but in simple if you are using wifi simply disconnect it and connect to wifi again and refresh the page it works
if you are using mobile data turn off mobile data and turn it on again and then refresh the page it works and this might be a temporary issue
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#12 by tasman1 » Fri Sep 22, 2017 02:17

Nikorj wrote: Poor you Tas, How dare they (Scoundrels) :mrgreen:

I haven't had any problems as well, But i also haven't been logged out yet.

You first Tas :mrgreen:




ehhhh ,you know , hmmmmm
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#13 by meajay00007 » Fri Sep 22, 2017 02:22

Yes me to having same problem
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#14 by larryonly » Fri Sep 22, 2017 10:31

Yes, something still not quite correct .
And it is not the cache or DNS...
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#15 by valerie » Fri Sep 22, 2017 10:37

It might be a good idea to state what browser you are using.

I am on MAC and using Safari browser and have not experienced the issue y'all are stating.
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#16 by zegon » Fri Sep 22, 2017 11:37

I'm on PC and i'm using the Windows 10 browser and i have no trouble logging in to CS

( There are too many different posts about this problem everywhere here. )
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#17 by Micshad » Sat Sep 23, 2017 06:49

i didn't see this topic until now. i submitted a ticket because I have been having the same problem for 2 days now. It's frustrating and I thought it was just me. Evidently not. Hope they fix it soon. I did put a note under the Support page about it.
Micshad
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