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Hitno mi je potrebna pomoc!

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#21 by Demonijak » Sat May 14, 2016 14:29

incomehomejob wrote: Otvori tiket opet i onako dodaj slike, jednu po jednu. Otvori koliko treba puta ponovo dok ne nakacis sve slike. Za svaki slucaj da te 'ne vrate' ponovo. Ja uvek sve radim i preventivno. ;)

Ovaj njihov odgovor je bio jako brz, samo da znas. :lol:

Nema na cemu, drzim palceve. Javi cim odgovore.

Evo sad dodjoh kuci, odgovora nema ali sam poslao sve slike kako si rekla... Ako je ono bilo brzo, sta li je tek sporo :D A evo, izgleda da cu i sam saznati, jer vec 6h nema odgovora :D
Demonijak
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#22 by Demonijak » Sat May 14, 2016 17:04

Dosta je cekanja, idem u krpe :D Vidjet cemo da li ce ujutru ista da se desi (ako rade nedjeljom uopste :D )
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#23 by incomehomejob » Sun May 15, 2016 07:48

Pravi si 'pocetnik' u vezi tiketa za CF. ;) Brojis u satima. :lol:
Prebaci na dane, u vecini slucajeva, kada krenes sa zalbama za lose korekcije. Ovde se nadam da ce biti znatno brzi.

Javi cim odgovore.
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#24 by Demonijak » Sun May 15, 2016 07:56

incomehomejob wrote: Pravi si 'pocetnik' u vezi tiketa za CF. ;) Brojis u satima. :lol:
Prebaci na dane, u vecini slucajeva, kada krenes sa zalbama za lose korekcije. Ovde se nadam da ce biti znatno brzi.

Javi cim odgovore.

jos uvijek brojim :D za 20 minuta je 24 sata kako cekam haha :D nista, obavezno javljam kad se nesto desi :ugeek:
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#25 by incomehomejob » Sun May 15, 2016 08:17

:lol:

Iskreno se nadam da ce sve da bude ok, toliko si se namucio sa EE. :)
Zaboravila sam da ti napisem, zvanicno ne rade vikendom, ali kao sto su i tebi odgovorili juce, po mom iskustvu rade. :D Ja gomilu tiketa pisem i ne odustajem dok mi ne isprave. Jeste uzasno trosenje vremena, ali mi je bitno za GA. U razne, sumanute sate sam dobijala odgovore od njih, mnogo posle njihovog radnog vremena. Tako da se sve svodi na ono da ne znas na kakvu 'dusu' ces da naletis u ma kom support-u. Svi smo mi 'only human', u pozitivnom smislu. :D
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#26 by Demonijak » Sun May 15, 2016 08:33

Ma da, razumijem. Ma nebi mi bio problem cekati da znam da ce sve biti kako bi trebalo, problem mi je samo ako ne dobijem taj level koji je svima nama ocigledno vise nego potreban, onda cak mislim da bih digao ruke od svega ovoga a ipak bi mi bilo i krivo jer sam dosta vremena "bacio"... Doduse zeznuo sam se dobro sa EE, ali na nasem dijelu foruma nisam nasao nista sto bi mi dovoljno dobro objasnilo princip EE-a, a na engleski forum rijetko kad ulazim... Al ajd, bitno je da nisam spao ispod tih famoznih 70% pa na srecu ispunjavam sve uslove... Volio bih da sve bude kako treba, jer bih se stvarno ozbiljno latio posla jer vidim da se mogu fini novci uzeti, a posto i sam radim kod kuce (servis racunara) i inace provodim oko 12-13h na racunaru ovo bi mi bilo odlicno, ipak mi sitni privatnici nemamo toliko posla a i ne mozemo da narodu da uzimamo onoliko koliko uzimaju "giganti"... Uglavnom, cekamo i nadamo se najboljem :D
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#27 by incomehomejob » Sun May 15, 2016 09:04

Imam ja vec ideju sta cemo da pisemo, ako bude negativan odgovor, ne brini. ;) Ne znaci da cemo da uspemo, ali cemo da probamo. Opet cu da ti kazem, nikad ne znas ko ce da procita u support-u.
Nemoj da odusajes!

Ti si idealno 'drustvo' za naseg 'kolegu' ovde, SentinelOnyx. On nam vodi 'Kliniku za tehnicke probleme' i genije je po tom pitanju. Super cete se slagati vas dvojica tehnicke 'sorte'. :D
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#28 by Demonijak » Mon May 16, 2016 04:09

I evo ga napokon odgovor, izgleda da im je nedjelja bila neradna :D Odgovor je slijedeci:

Hi Dejan,

Thanks for replying.

We have all of the information we need so your ticket will now go into the queue to be answered by an admin. You will receive an update as soon as it is possible but there are many tickets ahead of your that will be answered first. We appreciate your patience while you wait.

Sincerely,

The Community Support Team
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#29 by incomehomejob » Mon May 16, 2016 05:42

:D
Ok, meni ovo deluje dobro. Odgovor mislim da jeste genericki, ali ce ti pogledati manualno tvoj nalog. To je najbitnije. Nisu odbili nekim drugim generickim odgovorom, i to se desava da napisu samo da nastavis sa taskovima. Tj. nisu ostavili da se sistemski resi.

P.S. Jos uvek si na satima, nisi dosao do 2 dana. :D ;)
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#30 by Demonijak » Mon May 16, 2016 05:47

Brzi su pravo haha :D nista, cekam opet... nadam se da ce ici malo brze, ipak je ponedjeljak, trebalo bi da su odmorni i raspolozeni (nadam se :D )
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#31 by incomehomejob » Mon May 16, 2016 06:39

Evo za srecu, od mene. :) To je sve sto ja mogu trenutno; cekamo njih za ostalo. :D

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#32 by Demonijak » Mon May 16, 2016 15:38

nista jos... e ne mogu da vjerujem :roll: :ugeek:
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#33 by incomehomejob » Mon May 16, 2016 15:41

Dobrodosao u klub. ;)
Spooori su strasno.
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#34 by Demonijak » Mon May 16, 2016 15:50

znaci osjedih :o ispadose mi oci gledajuci u ovaj mail, stoji li stoji ovih 495 poruka... onda u trenutku se pojavi 496 i rekoh evo ga... kad ono neki slijepci nesto reklamiraju :lol:
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#35 by Demonijak » Tue May 17, 2016 04:52

E pazi sad ovo, od petka 13-og, kad sam uzeo EE i kad sam ga zavrsio, te poslao njima ticket nisam niti trazio niti radio bilo kakve taskove iz razloga sto cekam level 1, te sam imao statistiku :

Jobs: 22
Test questions correct/answered: 141/201
Accuracy rate on test questions: 70.1%


A sad ulazim u dashboard i vidim ovo:
JOBS COPLETED
22
Question
TEST QUESTIONS CORRECT/ANSWERED
139/ 194
ACCURACY RATE ON
TEST QUESTIONS
71.6%

Sta se desava :o
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#36 by Berikai » Tue May 17, 2016 04:58

Taskovi na koje je bilo puno pritužbi se vjerojatno više ne uračunavaju u global accuracy, koliko vidim, povoljnije za tebe.
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#37 by incomehomejob » Tue May 17, 2016 05:12

Podrzavam kolegu Berikai 100%. :D


Edit:

Sad sam nesto 'smislila'. Mozda da dodas ti i ovo u tiket, ako je neko od ovih pitanja koja su eliminisana iz GA ispravljeno, pa si mozda na manje expelled komada nego sto si bio. Proveri prvo Jobs History stranu, pa da vidimo da li ce da pomogne ako dopises i ovo.
Last edited by incomehomejob » Tue May 17, 2016 06:03 » edited 1 time in total
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#38 by Demonijak » Tue May 17, 2016 07:51

Pazi sad :D

2
Question
TEST QUESTIONS CORRECT/ANSWERED
137/ 189
ACCURACY RATE ON
TEST QUESTIONS
73.0%

:lol: :lol: :lol:


Sad imam 5 na kojih sam ispod 70%, od tih 5 - 3 su sa testa a jedan ne ulazi u GA
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#39 by Demonijak » Tue May 17, 2016 08:24

incomehomejob Ako nista ne odgovore dok ne dodjem kuci veceras dopisat cu i to, a mozda jos nesto i poniste do tada :D
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#40 by incomehomejob » Tue May 17, 2016 09:42

:lol:

Super je ovo po tebe, znaci da ljudi pisu tikete i da se zale. Kad se ti vratis veceras, imaces mozda i uslove za lvl 2 kako je krenulo. :lol:
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