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Payza Card

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#1 by SilentTruth » Wed May 08, 2013 21:35

Hello

My name is Avinash, and it’s my pleasure to be able to assist you with your inquiry today.

We apologize for the inconvenience, but we have encountered some technical issue with our prepaid cards at the moment. We have already notified our prepaid card department regarding this issue.

Therefore at the moment I cannot advise you whether your card will be shipped or the purchase price will be refunded to your e-wallet. However as soon as we have any more information or updates we will notify you by e-mail.

We sincerely apologize for any inconvenience that this has caused you and thank you for your continued patience with this situation.

I hope I have been able to answer your question. It was a pleasure serving you today.

Kind regards,
Avinash S.
Customer Support Advisor
Payza Customer Support


Ticket Details
---------------------------------
Ticket ID:
Department: Ordering a Payza Prepaid Card
Type: Issue
Status: Closed
Priority: High
SilentTruth
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#2 by JeEtrOck700 » Thu May 09, 2013 02:30

Helpfull information bro thanks for shere:)
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#3 by Shahnilaa » Thu May 09, 2013 13:40

oohh but my payza card is shipped and i did not rcv it yet.. kia wo mile ga mujhe ya nahi :(
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#4 by JeEtrOck700 » Thu May 09, 2013 14:03

sis payza main abi kuch issues ke problem chal rahe hain jaise h ye solve hoga ap ko ap ka card mill jayega:)
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#5 by Shahnilaa » Thu May 09, 2013 14:11

thanx for informing.. i hope i'll get my card sooon..
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#6 by JeEtrOck700 » Thu May 09, 2013 14:41

My best wishes are with you my sis:)
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#7 by SilentTruth » Thu May 09, 2013 20:41

Insha allah ye masla jald khatam ho jaye ga payza ne out side k card is leye hi band keye hain tak phley wale clear keye jasakain us k bad nae carad jari hon ge
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#8 by wish4ever » Fri May 10, 2013 14:44

Good News From Payza

We have identified the cause of these issues. While we investigate the solution, we will be providing substitute cards for active cardholders. These cards will be sent free-of-charge to anyone who currently has an active Payza prepaid card linked to their account.

We are currently in the process of acquiring the substitute cards. When they become available, active cardholders will receive an email providing further details.
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#9 by danialasghar » Fri May 10, 2013 21:57

Thanks for info. :)
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