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How To Use The New Transaction History

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#1 by JanySenseTeam » Wed Jan 05, 2022 15:56

Hello ySense Community!

We have some exciting news!

The new and improved Transaction History is now available to all ySense members. You can track your earning activity, as well as quickly and easily submit help desk tickets that will be resolved quicker than before!

BENEFITS OF YOUR NEW TRANSACTION HISTORY:
-See details about the activities, surveys, and offers you have clicked
-Ability to submit a ticket to customer support right from your Transaction History
-Less fuss! Help ticket details are automatically populated
-Tickets will be resolved far quicker as a result!

READ MORE HERE...
Click Here To Read About The New Transaction History Feature

The best way to get support from our team is through the "Visited" section your Transaction History, through this link: https://www.ysense.com/account-ledger?visited=true
Click Visited to find the activity in question and follow the steps below for submitting a ticket:

-Click the dropdown menu beside your account name
-Choose Transaction History
-Find Your Activity in the Visited Section
-Click the arrow on the left of your activity to reveal dropdown and see details
-Click "Contact Customer Support" to send ticket for that specific activity

Don't see your activity?
You can submit a ticket through the general ticket form here, please be sure to only use this link after checking the Visited secton of your Transaction History: Only Use This Link as Last Resort If You Don't See Your Activity
Last edited by JanySenseTeam » Tue Jan 18, 2022 15:41 » edited 3 times in total
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