valerie wrote: What you describe is not limited to Italian users.
All I can tell you is I have noticed a large downfall in the survey industry.
Things change with time. The survey industry appears to be changing also.
I am glad you are finally acknowledging what I have been saying so many times. I will print this and make a large poster on my wall
As far as people getting restricted from surveys, it is not just this site but Prodege family of sites, you can read many complaints online. I would be willing to bet that a lot of these are unfair... Problem is, why does it take so much time for them to review accounts, why is there so much red tape surrounding this process ? The GPT industry was doing just fine, when Prodege acquired ClixSense or any other GPT site, they went downhill....Same for other acquisitions like SSI acquiring OpinionOutpost, and Toluna acquiring GreenfieldOnline. I can see out of experience as I was a member of these original panels so I have seen the downfall.
I too have noticed a growing number of complaints here on the forum about people being banned from surveys, and surprisingly from people who have been long time members of CS, could it be that over the years automation is replacing what was used before, and that the thresholds are too tight here ? It's unfortunate, because if you are blocked from surveys here, there is pretty much nothing else left. Surveys are the top earner for some here, tasks is another declining industry, the amount of rubbish and unfair tasks is growing - it's hard to complete most tasks without the constant fear of getting an unfair correction that will never get addressed, or being expelled or receiving a flag. Only some countries are lucky enough to receive targeted tasks to boost their earnings.
These days, everyone must be extremely careful in completing surveys
honestly. You absolutely MUST read the questions and answer honestly.
In past years, you may have gotten by with scanning questions and
choosing incorrect answers. Today, you will NOT get by with it.
So are you suggesting that everyone who gets banned from surveys are at fault ? I do not think so. Some people who have been banned have been very honest and read every question and were not new to surveys...and no, you could not get by scanning questions before, if you did you were kicked out on a quality term status. LUCID (formerly Federated Sample, have been using quality checks for many years). Surveys include attention checks already and have for a long time even during CS early years, if you tripped in any of those you would be screened out, and you could even be banned by the routers individually. It seems NOW that Prodege is using its own layers of quality and consistency checking, question is how effective is it, are all cases accurate or are there many false positives ?
I have no knowledge of the exact science or reasoning behind it or even
how it works. Obviously the surveys have in place software that
recognizes incorrect responses. ySense partners may also have their
own system too. I don't know.
LUCID has their system, CINT has their system, P2Sample (now CINT) has their internal quality checks, and it is very unfair too as people are getting -5 and -20 survey score deduction unfairly even after being 100% attentive.
PeanutLabs has their own system too and they are known for abusive bans too.....Look at the all the fraudulent flags and unfair tasks, companies give all the power to their clients to reject surveys and tasks, whether it is fair or not, some clients are taking advantage of their power to avoid paying. I'm sure the same applies to surveys, it could be that Prodege gets reports from those routers / clients, you could be 100% honest and attentive in your surveys, but if the market researcher THINKS your survey data is not valuable for the study, they can condemn you and flag you as suspicious, in other words around here, you are treated as guilty until proven innocent. That is pathetic beyond belief.
NOBODY is safe here. I mean yes you should always read every single question CAREFULLY and REMEMBER your answers, because you have to answer the same way and be CONSISTENT throughout, by doing so you avoid most of the bans, BUT you are still not 100% safe against an unfair ban.
If you get blocked, all you can do is contact ySense support and see if
they will unblock you. In regards to 'YourSurveys' they have a point
system and contact so you can contact them directly. PeanutLabs also
has a contact system but I wouldn't hold my breath for a reply.
Peanut Labs is a disgrace of a route rand company, their support is non existent and they are arrogant at best. They HIDE behind their crap, they don't even reply publicly to BBB complaints, they claim they reach out directly to the person, which is very unethical!
As to ySense, sadly support is horrible - but support is horrible on many other sites too.
Only the mom & pop businesses manage to offer good service and support. Whenever Jim or Joao replied to tickets, they were right on point and you were understood. Whenever anybody else answered it was ABSURD and unrelated.
On CS I had to re-escalate to Jim some support tickets because the replies were canned and ABSURD.
Unfortunately we hear a lot here "just contact support" but support is beyond mediocre here.
The only thing to do IF you are banned from surveys is to wait for them to review your account, whatever that is,
if they find that you were pretty much inconsistent across the board, then you are pretty much done, most bans are final. Otherwise depending on your history and review, they might lift the ban, which has been the case for some here.... But the wait time can be long, don't know why - it seems companies nowadays are putting the least of their resources into SUPPORT! It is DISGUSTING considering that without our work, there is no business. It is the members that make the business grow and earn them money !
Abusive bans, blocks, unfairness, is not just a problem here but many other sites too, and sometimes WORSE too. Some GPT sites will only block you when you come to cash out your earnings!!!