valerie wrote: You should know Darkstar2 that everyone qualifies and not always based on exact
but on number. Some tests such as home testing or direct phone surveys, etc, are
usually very limited. So even tho you filled the form they requested, it not always
set in stone.
NOT for this one Valerie. If the quota is reached, then it should NOT have asked for my data and screened me out. I have worked in this industry myself before doing this online as a user, when we contacted our respondents to invite them to a focus group online or face to face, it WAS set in stone, they had to show up at a certain date and time, if they accepted, they were put on a list and then called back to confirm. If quota was reached for a specific group they were told so, and we did not continue asking them information, they were informed and the call ended. There are 2 types of these, establishing a database of respondents for future focus groups and actually recruiting. The 1st, we would ask the respondents if they were interested in participating in future focus group meetings, if they said yes, they were put on a list and chosen randomly, but when we did step 2 and called a respondent and asked them their data, it means there was still a room in the time slot.
When I filled the survey on PMR, I qualified FULLY I was told I was the right person for the study, I was briefed on what is to come next, and told that they needed to call me to confirm my participation to the upcoming event!!!! They never called. Normally a survey would say something like "IF you are selected, we will call you" this was NOT one of those, I was invited to an event and was to be called to confirm my participation ! I have participated in many of those over the years Valerie, each time I was called and went through, I just received my incentive recently from one of those I have done on CS.
In any case, it is my legal right to request that my data be discarded or what happened to my data, if they are not going to have me participate in the event they offered me, then I will request they discard my data for this survey and they can have back the 25 cents they paid me for the survey ! I think what I am requesting is fair and square.
On another topic, having worked in the industry, we NEVER wasted respondents time only to tell them they disqualified at the end of a survey !!! All the key questions were asked in a prescreener, usually a prescreen should not last over 5 minutes, on some complex surveys it might take a few minutes, but most of the time under 2 minutes. There are ethics in this industry, and when doing surveys online through networks, it is obvious that most of it is either bogus or just data collection / lead generation, but definitely the actions of those are very unethical in all aspects.
ALSO there was a QA process before a questionnaire went live to detect any bugs, defects, inconsistency, etc. What happens online with network surveys, there is no QA whatsoever !!!! They author surveys and push !! No pretest!!!
I got ripped off of my time on 2 IPSOS surveys totaling $6.28 - this could have been avoided had they tested the flow first then run live. I am surprised that a so-called reputable market research firm would not properly test their material !