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WOW Did I mess up!!!!!

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#1 by papamike51 » Sun Dec 14, 2014 22:46

Wrong time of year to mess up, and now I've got my wife REALLY MAD.

I paid our water bill like I normally do, through our online banking. Unfortunately I put the decimal point in the wrong place and instead of $83.62, I sent them $832.60.

Looks like someone isn't going to be on Santa's good list.

Fortunately, I have a son and 2 daughters who came to my rescue. At least until I can get the water company to send me back some money.

:oops:
:(
:evil:
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#2 by greenrainqa » Mon Dec 15, 2014 02:48

oopsy ..... :o I don't know what I will do if it ever happens to my husband....
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#3 by papamike51 » Mon Dec 15, 2014 04:39

aishwaryaravi wrote: oopsy ..... :o I don't know what I will do if it ever happens to my husband....

Well, they open at 8 a.m. and I'm hoping they will have the holiday spirit and give me an immediate refund, but with bureaucracy the way it is in the city offices, I doubt that will happen.
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#4 by greenrainqa » Mon Dec 15, 2014 04:59

I hope you will be able to get a refund at the earliest. :thumbup:
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#5 by papamike51 » Mon Dec 15, 2014 08:31

aishwaryaravi wrote: I hope you will be able to get a refund at the earliest. :thumbup:

Yeah, they said 8 to 10 weeks. It's hard to believe. If I'm late on my payment, I get a late fee and penalty. But for some reason that rule only goes one way. GRRRRR! :evil:
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#6 by kyerk » Mon Dec 15, 2014 09:14

That's a shame they're making you wait so long for the refund. Hopefully you'll get it much sooner!

This reminds me of when I withdrew $200 from an ATM but no money came out! The receipt said I got the money! I had to wait about a week for my $200.

The things we have to deal with! :)
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#7 by papamike51 » Mon Dec 15, 2014 10:30

kyerk wrote: That's a shame they're making you wait so long for the refund. Hopefully you'll get it much sooner!

This reminds me of when I withdrew $200 from an ATM but no money came out! The receipt said I got the money! I had to wait about a week for my $200.

The things we have to deal with! :)

Just the wrong time of year to make this mistake. There is always a silver lining in the clouds.
I have three healthy children (well not children any more, Daughter- 39, Son-32, Daughter- 31.
And 8 healthy grandchildren ranging in age from 1 to 16.
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#8 by Darkstar2 » Mon Dec 15, 2014 11:02

Sorry to hear about this error, however, keep in mind in online banking before transaction goes through you are asked for confirmation before sending payment and you can correct the mistake. Unfortunately I guess this was a mistake, we all do mistakes, and that is a costly one :D

What happens when you pay more than the amount you owe is that your bill will be negative, (at credit), so you can either leave that and owe them nothing for several billing cycles and they will automatically deduct the amount from your crediting balance or ask them for the money back (good luck with that - they are in no rush to give money back when it's the customer who is owed money lol!).

BUT the good news is, there are far worse mistakes......like say, trusting your money to scams and losing $4000.

Hope this gets resolved for you.
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#9 by papamike51 » Mon Dec 15, 2014 12:10

Darkstar2 wrote: Sorry to hear about this error, however, keep in mind in online banking before transaction goes through you are asked for confirmation before sending payment and you can correct the mistake. Unfortunately I guess this was a mistake, we all do mistakes, and that is a costly one :D

What happens when you pay more than the amount you owe is that your bill will be negative, (at credit), so you can either leave that and owe them nothing for several billing cycles and they will automatically deduct the amount from your crediting balance or ask them for the money back (good luck with that - they are in no rush to give money back when it's the customer who is owed money lol!).

BUT the good news is, there are far worse mistakes......like say, trusting your money to scams and losing $4000.

Hope this gets resolved for you.

Thanks for the advice, but the payment went through last week. I really would rather pay my bill monthly than let them use it to credit my account. Oh well, live and lean!
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#10 by Darkstar2 » Mon Dec 15, 2014 12:54

You could try and let them know and see what they answer, they could write you a check although I think they will deduct processing fees. NO big deal I guess we all make mistakes, to er is human I guess that means you'll be using the couch for a few days then hopefully all forgotten right ? :lol: Cheers
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#11 by The_Helper » Mon Dec 15, 2014 19:12

[/quote]
Just the wrong time of year to make this mistake. There is always a silver lining in the clouds.
I have three healthy children (well not children anymore, Daughter- 39, Son-32, Daughter- 31.
And 8 healthy grandchildren ranging in age from 1 to 16.
[/quote]

To a parent, they're always children even if their age is 100. ;)
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#12 by papamike51 » Tue Dec 16, 2014 01:45

Just the wrong time of year to make this mistake. There is always a silver lining in the clouds.
I have three healthy children (well not children anymore, Daughter- 39, Son-32, Daughter- 31.
And 8 healthy grandchildren ranging in age from 1 to 16.
[/quote]

To a parent, they're always children even if their age is 100. ;)[/quote]

That is so true!
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#13 by oberder » Tue Dec 16, 2014 09:02

*Ouch* Didn't expect a decimal would get so much headaches ( but then again, there was a Task so way back that also had issues in regards to a decimal point :( ) Hope all goes well

BTW, offhand humor: looks like you'll be getting more coal from Santa, better ready the BBQ grill :mrgreen:
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#14 by papamike51 » Wed Dec 17, 2014 01:07

oberder wrote: *Ouch* Didn't expect a decimal would get so much headaches ( but then again, there was a Task so way back that also had issues in regards to a decimal point :( ) Hope all goes well

BTW, offhand humor: looks like you'll be getting more coal from Santa, better ready the BBQ grill :mrgreen:


HA...HA..HA, wife said the same thing.... Fortunately I bought extra mistletoe this year.. ;)
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#15 by S_Abbott » Wed Dec 17, 2014 03:17

papamike51 wrote:
oberder wrote: *Ouch* Didn't expect a decimal would get so much headaches ( but then again, there was a Task so way back that also had issues in regards to a decimal point :( ) Hope all goes well

BTW, offhand humor: looks like you'll be getting more coal from Santa, better ready the BBQ grill :mrgreen:


HA...HA..HA, wife said the same thing.... Fortunately I bought extra mistletoe this year.. ;)

This got me tickled. ;) Speaking from a woman's point of view, just hug her and tell her no matter what's in the bank, she and the kids are worth far more to you. That should make her knees wobble a bit.

Gosh, I'm so sorry this happened, especially this time of year. I do hope the company expedites the refund. But at least they are, usually it's a nasty fight after having to go TO their office.

Anyway, it'll be a new year soon, so go to it with a lesson learned, and a wish for a much "smarter" new year. LOL
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#16 by papamike51 » Wed Dec 17, 2014 04:31

AlienMommy wrote:
papamike51 wrote:
oberder wrote: *Ouch* Didn't expect a decimal would get so much headaches ( but then again, there was a Task so way back that also had issues in regards to a decimal point :( ) Hope all goes well

BTW, offhand humor: looks like you'll be getting more coal from Santa, better ready the BBQ grill :mrgreen:


HA...HA..HA, wife said the same thing.... Fortunately I bought extra mistletoe this year.. ;)

This got me tickled. ;) Speaking from a woman's point of view, just hug her and tell her no matter what's in the bank, she and the kids are worth far more to you. That should make her knees wobble a bit.

Gosh, I'm so sorry this happened, especially this time of year. I do hope the company expedites the refund. But at least they are, usually it's a nasty fight after having to go TO their office.

Anyway, it'll be a new year soon, so go to it with a lesson learned, and a wish for a much "smarter" new year. LOL


I'm glad you were amused, and to tell you the truth, one day wife and I will look back on this and laugh just as we have with so many things that have happened in our 40 years of marriage!! :D
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#17 by ReeseWardley » Wed Dec 17, 2014 05:17

As long as the water company don't think it was a Christmas bonus you sent them.

Right now they could be spending your money on their extended Christmas Works Party :lol:
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#18 by papamike51 » Wed Dec 17, 2014 08:21

helvedon242 wrote: As long as the water company don't think it was a Christmas bonus you sent them.

Right now they could be spending your money on their extended Christmas Works Party :lol:


Yeah, that's probably why it's gonna take so long to send it back. :clap:

And they didn't even have the courtesy to invite me. :(
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#19 by proadco » Wed Dec 17, 2014 17:21

Hopefully they want consider it an Al Gore global warming payment for the carbon tax fund.
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#20 by papamike51 » Sat Dec 20, 2014 22:45

:D I guess it pays not to tick off the people in government who owe you money. They orignally told me 8 - 10 weeks, but I got the check in the mail today. There is a Santa :D or someone doing their job... :lol:
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