what is this charge back fee in payza prepaid card. Any body having some knowledge about it?

If you wish to initiate a chargeback dispute, you must send us a support ticket and describe your problem. We will investigate your case and contact you if more information is needed. If you are entitled to a refund you agree to accept this refund directly onto your Payza prepaid card. Please note that if you initiate a chargeback without first being approved, a chargeback fee of $35.00 USD will be applied to your Payza prepaid card balance.