I agree, but actions speak louder than words. People have been reporting stuff from day 1 and till this day ignored.
Issues with credits among many others. Yes they have addressed some issues and working to provide payment processors. While they have addressed some, many has been unaddressed, more than 1 month later, and some people still have no payment processor at all. It may not be out of bad will after all, Some people are able to wait 4-5 months (theory), but as you know there are people here who were relying entirely on earnings here to pay bills, eat, etc. You can communicate all you want with members as an admin, but in the end people want some results. OK it's understandable that Payment processor delays is not ySense's fault, there are things outside their control. BUT the issues with survey credits and site issues, those need to be addressed though.
I agree with you in almost everything you said.But think of scenario where this site is completely shut down .we have at least some hope now when it is functioning partially .So anything is better than nothing I would say.