This topic made me think of 'Service Merchandise'. I am not sure if they are in business any longer.
Years ago they did very well, even had large catalogs that people could order from.
The way Service Merchandise worked is, you walk in the store and look at the items. Household goods,
etc. Beside each item was a set of cards. Say you saw a toaster for $20. You could look at it, read about
it and then if you wanted it, you would either take a card from the card slot by the toaster or you would
simply write down the product number. You would do all your shopping in the store like that. When you
finished, you would take the numbers to the check out area. They would tally your order, you would pay
and get a receipt, and then wait for your items to be brought to you.
I guess the main idea of Service Merchandise was they didn't need to pay for shopping carts. They
didn't need to pay people to constantly stock the shelves. They didn't lose money from theft like
many stores....after all, all they would have is ONE item on the shelf of each product.
They seemed to focus more and more on jewelry.
One thing that I really liked about Service Merchandise and that is, everybody wasn't touching and
sneezing on the product you bought. It was all warehoused in the back.
So that is still the problem I see with Amazon's Go store. People can pick items up, sneeze on them
and put them back on the shelf.
When I am getting groceries, or most anything for that matter, I try not to touch things unless I am
seriously interested in it. When I get home with my groceries, I wipe the items down before I shelve
them in my cabinets and fridge. I always wash cans off before I open them.
I Don't know if Amazon Go will fly but like David, I sure see where it is leading.