I don't see it changing in my life time other than getting worse.
There was a huge department store in Chicago when I was a kid, Carson's.
It was 'Carson Pirie Scott'. I always enjoyed going there, it was a huge store.
I think about ten stories high. I remember the employees attitude, very well.
They had class, all of them. Every department had employees assigned to that
area. They dressed appropriately and always addressed the customer with respect
and kindness. Any of the slightest problem was taken care of immediately.
When I walk into Walmart, I some times think of 'Carson's' because it is about
as opposite as it gets. Not to say there is not respectful employees at Walmart
but it is certainly a lot different. Often one cannot find an 'associate' because
no one is in that department. At Carson's for example, it would not matter if
customers were at that particular counter or area, there would be at least one
employee there no matter what. They did not leave their stations. At Walmart
employees are often not at their stations and you can find them yapping to each
other in the middle of the isles. They wear lame little Walmart vests.
I have had to run all over the Walmart store at times to find help. In addition,
many times they are no help whatsoever.
It's not the employees, it is the company run business that does not enforce