Yes it is a huge turn off. At least it is for me.
If I spend significant time of ten minutes or longer completing a survey, I expect
them to live up to the reward stated, not cheat me out of it. When I do not get
the reward, I have a tendency to get up out of my chair and go do something else
OR go some where else online where I know I will make some money.
I think that is the way it is for many here. Getting discouraged when not being
paid is often the case. To top it off, submitting proof of completion as stated
to support but getting a reply they are not going to pay you, is a bunch of bull.
Many, such as myself, have stopped submitting proof since that ALSO is a waste
Enough is enough already.