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strange email from ysense

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#1 by splat44 » Sat Mar 27, 2021 16:08

I received a strange email from ysense saying following:

Nice Job!

You've got $98.63 in your ySense account which is enough to cashout for your next gift card!

I knew my account balance wasn't that high and my suspicion was correct,

I wish that balance was in my account though! lol
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#2 by tasman1 » Sat Mar 27, 2021 16:18

Indeed very strange
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#3 by Darkstar2 » Wed Mar 31, 2021 07:27

splat44 wrote: I received a strange email from ysense saying following:

Nice Job!

You've got $98.63 in your ySense account which is enough to cashout for your next gift card!

I knew my account balance wasn't that high and my suspicion was correct,

I wish that balance was in my account though! lol

3 things,

1) Here, on ySense, strange is normal :P

2) I can assure you it's not my balance either :lol:

3) I too received an e-mail like that saying I have enough money to cash out, it's nice to see finally a site that is eager to pay its members :mrgreen: That's one positive thing about here. The e-mail looks genuine, problem is, the amount they claim I have was wrong too (they can't even get that right :lol: ) in my case actually the amount was far less than my actual balance though.

I think for security reasons they should not reveal the actual amount inside the e-mail, they should use a generic form, stating you have enough money to cash out...... When you log into ySense, you could be presented a pop-over with the correct info, but NOT in an e-mail, that is not too secure ....
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#4 by markupday84 » Wed Mar 31, 2021 08:47

splat44 wrote: I received a strange email from ysense saying following:

Nice Job!

You've got $98.63 in your ySense account which is enough to cashout for your next gift card!

I knew my account balance wasn't that high and my suspicion was correct,

I wish that balance was in my account though! lol

Thanks for raising this.

I can confirm this is a genuine email from ySense, although something isn't working quite right with the dynamic balance total field. I've passed this on to our email team to review and rectify. Apologies for any inconvenience caused.
markupday84
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#5 by splat44 » Wed Mar 31, 2021 11:20

Thank you Mark for responding here and via email as well.

No harm done I assure you.

At times, we can never know can we! LOL

I guess we can lock that as problem is solved

markupday84 wrote:
splat44 wrote: I received a strange email from ysense saying following:

Nice Job!

You've got $98.63 in your ySense account which is enough to cashout for your next gift card!

I knew my account balance wasn't that high and my suspicion was correct,

I wish that balance was in my account though! lol

Thanks for raising this.

I can confirm this is a genuine email from ySense, although something isn't working quite right with the dynamic balance total field. I've passed this on to our email team to review and rectify. Apologies for any inconvenience caused.
splat44
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#6 by Darkstar2 » Fri Apr 02, 2021 21:03

If you are unsure, check the FULL headers of your e-mails, that has all the information you need, particularly the originating IP - if you know where to look, you can spot those fake e-mails, unless of course someone manages to hack into their servers and send e-mails from there - which would be unlikely hopefully. Most people don't do that, so it's easy for a lot of people to get taken by phishing e-mails.
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